JSON Example
A workflow created in Workflow Builder can be exported as a JSON object, which fully describes its structure, steps, and configuration. This JSON file provides a standardized format for saving, editing, and re-importing workflows into your system or database, enabling easy management and automation of business processes
{
"name": "Call flow",
"layoutDirection": "DOWN",
"diagram": {
"nodes": [
{
"id": "a954a959-9bc1-4f6e-bd9f-35807a220c0b",
"type": "node",
"position": {
"x": 1137,
"y": 12
},
"data": {
"segments": [],
"properties": {
"label": "Incoming Call",
"description": "Trigger",
"dataSource": "Time-based Trigger"
},
"type": "trigger",
"icon": "Lightning"
},
"selected": false,
"measured": {
"width": 259,
"height": 63
}
},
{
"id": "6e4c57e4-4136-4aa4-a183-43679b1f7170",
"type": "node",
"position": {
"x": 1137,
"y": 182
},
"data": {
"segments": [],
"properties": {
"label": "Is the Call Answered?",
"description": "Conditional",
"title": "Conditional",
"subtitle": "Branch the workflow"
},
"type": "conditional",
"icon": "ListChecks"
},
"selected": true,
"measured": {
"width": 259,
"height": 63
}
},
{
"id": "a845d12e-0852-4809-96ce-334159e100fe",
"type": "node",
"position": {
"x": 1362,
"y": 373
},
"data": {
"segments": [],
"properties": {
"label": "Greeting",
"description": "Action",
"title": "Send E-mail",
"subtitle": "Send E-mail Action"
},
"type": "action",
"icon": "PlayCircle"
},
"selected": false,
"measured": {
"width": 259,
"height": 63
}
},
{
"id": "65706043-b1d2-4600-b918-3b82ff5dfc13",
"type": "node",
"position": {
"x": 912,
"y": 373
},
"data": {
"segments": [],
"properties": {
"label": "Leave Voicemail",
"description": "Action",
"title": "Send E-mail",
"subtitle": "Send E-mail Action"
},
"type": "action",
"icon": "PlayCircle"
},
"selected": false,
"measured": {
"width": 259,
"height": 63
}
},
{
"id": "c187ef68-0fb8-47da-9a62-310afe91bfaa",
"type": "node",
"position": {
"x": 1362,
"y": 543
},
"data": {
"segments": [],
"properties": {
"label": "Is it a new Customer?",
"description": "Conditional",
"title": "Conditional",
"subtitle": "Branch the workflow"
},
"type": "conditional",
"icon": "ListChecks"
},
"selected": false,
"measured": {
"width": 259,
"height": 63
}
},
{
"id": "b2a4b7a7-1900-4218-aea4-902de2e4eb51",
"type": "node",
"position": {
"x": 912,
"y": 543
},
"data": {
"segments": [],
"properties": {
"label": "End Workflow",
"description": "Action",
"title": "Send E-mail",
"subtitle": "Send E-mail Action"
},
"type": "action",
"icon": "PlayCircle"
},
"selected": false,
"measured": {
"width": 259,
"height": 63
}
},
{
"id": "09c67367-8d0d-44ae-bf4e-66b36f5c389f",
"type": "node",
"position": {
"x": 912,
"y": 734
},
"data": {
"segments": [],
"properties": {
"label": "Transfer to Sales",
"description": "Action",
"title": "Send E-mail",
"subtitle": "Send E-mail Action"
},
"type": "action",
"icon": "PlayCircle"
},
"selected": false,
"measured": {
"width": 259,
"height": 63
}
},
{
"id": "b01ced25-ca06-47c7-a14f-21e5a0200a61",
"type": "node",
"position": {
"x": 1362,
"y": 734
},
"data": {
"segments": [],
"properties": {
"label": "Technical Suppport or Billing?",
"description": "Conditional",
"title": "Conditional",
"subtitle": "Branch the workflow"
},
"type": "conditional",
"icon": "ListChecks"
},
"selected": false,
"measured": {
"width": 259,
"height": 63
},
"dragging": false
},
{
"id": "f1d785cc-1715-4b27-97e4-59347f08e660",
"type": "node",
"position": {
"x": 687,
"y": 925
},
"data": {
"segments": [],
"properties": {
"label": "Is Sales Available?",
"description": "Conditional",
"title": "Conditional",
"subtitle": "Branch the workflow"
},
"type": "conditional",
"icon": "ListChecks"
},
"selected": false,
"measured": {
"width": 259,
"height": 63
}
},
{
"id": "6c3fca17-a1d4-4008-8a72-605d91eb7fd6",
"type": "node",
"position": {
"x": 1137,
"y": 925
},
"data": {
"segments": [],
"properties": {
"label": "Conditional",
"description": "Branch the workflow",
"title": "Conditional",
"subtitle": "Branch the workflow"
},
"type": "conditional",
"icon": "ListChecks"
},
"selected": false,
"measured": {
"width": 259,
"height": 63
}
},
{
"id": "6c0ecb78-cd09-4728-8dc7-414ab1c42ea2",
"type": "node",
"position": {
"x": 1587,
"y": 925
},
"data": {
"segments": [],
"properties": {
"label": "Conditional",
"description": "Branch the workflow",
"title": "Conditional",
"subtitle": "Branch the workflow"
},
"type": "conditional",
"icon": "ListChecks"
},
"selected": false,
"measured": {
"width": 259,
"height": 63
},
"dragging": false
},
{
"id": "18562830-da0b-443e-a859-79cb95473f59",
"type": "node",
"position": {
"x": 462,
"y": 1136
},
"data": {
"segments": [],
"properties": {
"label": "Leave Voicemail",
"description": "Action",
"title": "Send E-mail",
"subtitle": "Send E-mail Action"
},
"type": "action",
"icon": "PlayCircle"
},
"selected": false,
"measured": {
"width": 259,
"height": 63
}
},
{
"id": "bc34e3ae-6dd2-4543-8efe-190863df49e6",
"type": "node",
"position": {
"x": 1362,
"y": 1136
},
"data": {
"segments": [],
"properties": {
"label": "Leave Voicemail",
"description": "Action",
"title": "Send E-mail",
"subtitle": "Send E-mail Action"
},
"type": "action",
"icon": "PlayCircle"
},
"selected": false,
"measured": {
"width": 259,
"height": 63
},
"dragging": false
},
{
"id": "6ab2c9e2-7e1e-4061-83ea-83a88aa246eb",
"type": "node",
"position": {
"x": 12,
"y": 1136
},
"data": {
"segments": [],
"properties": {
"label": "Connect to Sales",
"description": "Action",
"title": "Send E-mail",
"subtitle": "Send E-mail Action"
},
"type": "action",
"icon": "PlayCircle"
},
"selected": false,
"measured": {
"width": 259,
"height": 63
},
"dragging": false
},
{
"id": "feb863db-de51-4aee-8746-f9e02d993cb7",
"type": "node",
"position": {
"x": 912,
"y": 1136
},
"data": {
"segments": [],
"properties": {
"label": "Connect to Support",
"description": "Action",
"title": "Send E-mail",
"subtitle": "Send E-mail Action"
},
"type": "action",
...Last updated